Solo business operations
How a Solo Business Should Announce a Price Increase in Six Steps
A clear way to explain the reason, effective date, existing-customer terms, and choices without creating unnecessary uncertainty.
Explain the change in delivered value, not only your costs
Cost inflation alone does not show customer benefit. Explain improvements in support scope, response time, quality control, or features, and why the new price is required to sustain them.
Show the effective date and customer-specific terms clearly
List the notice date, new price, tax treatment, and first billing date. Separate existing contracts, annual billing, and new customers when their effective dates differ.
Offer realistic customer choices
Do not hide a temporary grandfathered period, a smaller plan, cancellation, or data export. Give a question deadline and contact, and confirm any individual agreement in writing.
Start with OfficialMail
Start operating with one official primary mailbox.
Use one primary mailbox as your company's official address and review every domain-connection value directly in the mailbox.