NEWOne primary mailbox free · Growth plan KRW 3,900 per member/month (VAT excluded) ·Use it immediately after connecting your domain
OfficialMail

Expand from One Mailbox to Team Email

Keep your primary address and add separate mailboxes for support, sales, and operations as your team grows.

Keep your primary address and add separate mailboxes for support, sales, and operations as your team grows.

Team mailboxes
Business email
Domain email
OfficialMail

Team mailboxes standards

Clear definitions make adoption criteria clear.

Keep your primary address and add separate mailboxes for support, sales, and operations as your team grows.

01

An official address on your company domain helps customers recognize a trusted channel.

02

Review MX, SPF, DKIM, and DMARC to manage receiving and sender authentication together.

03

Start with a primary mailbox and expand the team and automation only when operations grow.

Most delays begin with a lack of operating standards.

01

Separate customer support, partnerships, and billing by address and folder.

02

Use company accounts so records remain when ownership changes.

03

If mail bounces or enters spam, review DNS authentication and the message authentication results.

Operational standards can be viewed across three areas.

Company domain address

Use a recognizable official address such as contact@yourdomain.com.

Guided DNS connection

Add MX, SPF, DKIM, and DMARC one step at a time and verify their public status.

Expand when the team grows

Start with the primary mailbox and add member mailboxes when roles appear.

An official mailbox changes the standard of customer communication.

Business email is more than an inbox: it preserves records, trust, and accountability between a company and its customers.

Operational checks

Separate customer support, partnerships, and billing by address and folder.

Use company accounts so records remain when ownership changes.

If mail bounces or enters spam, review DNS authentication and the message authentication results.

Key points

An official address on your company domain helps customers recognize a trusted channel.

Review MX, SPF, DKIM, and DMARC to manage receiving and sender authentication together.

Start with a primary mailbox and expand the team and automation only when operations grow.

You do not need to start with a complex setup.

Start in an order a small team can operate, then add features and accounts when needed.

01

Choose the domain and primary address.

Choose your company domain and primary address.

02

Find where DNS is managed.

Enter the guided DNS records and verify their public status.

03

Enter the provided records exactly.

Test with an external address, then publish the official address on your website and customer materials.

04

Verify the connection and test sending and receiving.

Choose your company domain and primary address.

Which workflows can use it immediately?

An official address is both a public contact point and an internal way to classify work.

Solo founders

separate quotes, partnerships, and invoice requests from personal email.

Online stores

organize orders, returns, vendors, and collaborations by role address.

Small teams

retain inquiries and sent history even when ownership changes.

Frequently asked questions

Direct answers to the questions most often asked before adoption.

Do I need a domain?

You need a domain that you own or can manage to create an official company address. A website is not required; the domain alone can be connected to email.

Do I need a domain? 2

Review MX, SPF, DKIM, and DMARC to manage receiving and sender authentication together.

Do I need a domain? 3

Start with a primary mailbox and expand the team and automation only when operations grow.

Official email is the first touchpoint where customers judge a company.

Create the primary mailbox first, then add domain connection and team expansion in the order you need.